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  #256  
Old 07-22-2013, 10:14 PM
Mr. Jinx Mr. Jinx is offline
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Originally Posted by ChiSoxGirl View Post
My boyfriend and I were at yesterday's game and astonished at the fact that the escalators off the ramp near Sec. 536 were inexplicably closed after the game. Because of that idiocy, nearly 28,000 people were forced to take the ramps down to street level, as opposed to spreading the crowd out on the escalators, ramps, and the stairs by Chicago Sports Depot.

One of the perks of the recent renovations to the ballpark are those escalators, so as not to jam the ramps. So, why the hell were they closed?! As far as I can see, there are exactly zero reasons as to why.
Kind of unrelated, but I don't understand why the ramps from the concourse have been shut down for years now. Why were they even built in the first place if they are not used?
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  #257  
Old 07-22-2013, 10:14 PM
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roylestillman roylestillman is offline
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Errors not limited to the field tonight. All escalators in the new gate 5 were shut down at the end of the game tonight. No reason given. Thanks to the Sox for reminding e that my knee replacement is coming sooner than I thought after having to walk down the eterna-ramps.
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  #258  
Old 07-22-2013, 10:45 PM
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ChiSoxGirl ChiSoxGirl is offline
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Errors not limited to the field tonight. All escalators in the new gate 5 were shut down at the end of the game tonight. No reason given. Thanks to the Sox for reminding e that my knee replacement is coming sooner than I thought after having to walk down the eterna-ramps.
These are the escalators I referred to in my post a little while ago. I just don't get it.
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  #259  
Old 07-22-2013, 11:09 PM
MUsoxfan MUsoxfan is offline
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I went to a Cubs game a few weeks ago with some tickets that were given to me. It had just rained. I was greeted by an usher with a smile who guided me to our seats and wiped them off with a towel before telling us if there was anything we needed to not hesitate to ask. I also experienced nice, friendly and prompt service in the concessions. It was really nice.

Fast forward to tonight's Sox game. We sat in the the first few rows of section 138 (part of the seating chart where prices went UP this season). We were greeted by some troglodyte with a scowl on her face as if she looked as though she wanted to die. No words spoken, no tickets checked, no help offered at any point during the game. I noticed this to be a common theme among most of the "part time, contracted" employees, as the Sox label them.

I went for a turkey sandwich. There was nobody else in line. From the moment I put my order in, it tooksixteen (16) minutes before I was handed the turkey sandwich. Yes, sixteen minutes as the clueless staff joked amongst themselves and their friends that came to the counter.


Somebody needs to take responsibility for these "part-time" employees because the ball is really being dropped here. The Sox must have the worst gameday staff of any team in baseball.
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  #260  
Old 07-22-2013, 11:18 PM
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Originally Posted by MUsoxfan View Post
Somebody needs to take responsibility for these "part-time" employees because the ball is really being dropped here. The Sox must have the worst gameday staff of any team in baseball.
They're not allowed to
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  #261  
Old 07-22-2013, 11:39 PM
Mr. Jinx Mr. Jinx is offline
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They're not allowed to
Unless it is part of the original contract with the IL Sports Authority to pay for the park, then they could drop the current program they are running. If it is part of the contract, then I guess they reap what they sow.
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  #262  
Old 07-23-2013, 01:34 AM
MUsoxfan MUsoxfan is offline
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They're not allowed to

There has to be one or several people in charge of hiring/firing/or at least managing these clowns. Do they just hire anyone that walks in and say "Congrats on being hired. I'm out...you're on your own".

Does the ISFA and Delaware North care that little?
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  #263  
Old 07-23-2013, 05:53 AM
dickallen15 dickallen15 is offline
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Originally Posted by MUsoxfan View Post
I went to a Cubs game a few weeks ago with some tickets that were given to me. It had just rained. I was greeted by an usher with a smile who guided me to our seats and wiped them off with a towel before telling us if there was anything we needed to not hesitate to ask. I also experienced nice, friendly and prompt service in the concessions. It was really nice.

Fast forward to tonight's Sox game. We sat in the the first few rows of section 138 (part of the seating chart where prices went UP this season). We were greeted by some troglodyte with a scowl on her face as if she looked as though she wanted to die. No words spoken, no tickets checked, no help offered at any point during the game. I noticed this to be a common theme among most of the "part time, contracted" employees, as the Sox label them.

I went for a turkey sandwich. There was nobody else in line. From the moment I put my order in, it tooksixteen (16) minutes before I was handed the turkey sandwich. Yes, sixteen minutes as the clueless staff joked amongst themselves and their friends that came to the counter.


Somebody needs to take responsibility for these "part-time" employees because the ball is really being dropped here. The Sox must have the worst gameday staff of any team in baseball.
How mush help do people need with ushers? Where is row 6? And why anyone would wait 16 minutes for a sandwich with no one in line is beyond me.
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  #264  
Old 07-23-2013, 06:04 AM
Boondock Saint Boondock Saint is offline
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How mush help do people need with ushers? Where is row 6? And why anyone would wait 16 minutes for a sandwich with no one in line is beyond me.
I would imagine that someone would wait 16 minutes for a sandwich because they paid for it, and because they were hungry. It's this kind of "why should anybody care about poor service?" attitude that encourages an organization to care less about the customer.
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  #265  
Old 07-23-2013, 06:29 AM
Parrothead Parrothead is offline
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Originally Posted by Madvora View Post
I can make no sense out of this post. I've read it four times.
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Originally Posted by fisk4ever View Post
Translation?
Ok....

My beer was taken out of of my hand by an underaged girl and then she went to drink it. I took it back and asked what are you doing. "trying to drink" was the answer.

After the game while walking to the train a phily fan said "Sox suck" and then punched a girl I was with in the arm. Then he ran away. The punch resulted in a bruise that lasted weeks.

For 2 days we were constantly the brunt of "Sox suck", our team is better than yours, you suck, F*&% you, etc.......the entire game.

Hopefully that works for the both of you.

I have been to 100 major and minor league ballparks and nothing like this has ever happened anywhere else. And yes, I wear a Sox jersey when I see the Sox playing.
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  #266  
Old 07-23-2013, 07:08 AM
robertks61 robertks61 is offline
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Sounds like its an inconvenience for the White Sox to have fans attend games.
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  #267  
Old 07-23-2013, 10:21 AM
Jerko Jerko is offline
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Originally Posted by robertks61 View Post
Sounds like its an inconvenience for the White Sox to have fans attend games.
BINGO robertks61 you hit the nail on the head. And SI, I think that WAS a match I was at. Lol


No clue why the escalators were closed unless they actually "broke" during the game.
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  #268  
Old 07-23-2013, 10:51 AM
SephClone89 SephClone89 is offline
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They almost always close the escalators after the games...I think it's a public safety thing--i.e., intoxicated people tumbling down.
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  #269  
Old 07-23-2013, 11:18 AM
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roylestillman roylestillman is offline
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Originally Posted by SephClone89 View Post
They almost always close the escalators after the games...I think it's a public safety thing--i.e., intoxicated people tumbling down.
The old escalators at Gate 5 and gate 3 never were used in the down direction.When Gate 5 was rebuilt, one of the points of the rebuild was allowing down movements, and until yesterday I've used it dozens of times. If they decided to quit using them for safety reasons, fine but I don't understand why they can't post a notice.
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  #270  
Old 07-23-2013, 11:36 AM
dickallen15 dickallen15 is offline
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Originally Posted by Boondock Saint View Post
I would imagine that someone would wait 16 minutes for a sandwich because they paid for it, and because they were hungry. It's this kind of "why should anybody care about poor service?" attitude that encourages an organization to care less about the customer.
No. After a couple of minutes, you see it's not happening and you ask for your money back or ask to speak to a manager.

Waiting for 16 minutes for a sandwich when you can clearly see if they are making any progress getting it to you, and taking it to a message board encourages that type of behavior.
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