Originally Posted by DumpJerry
I've been to hundreds, probably well over a 1,000 Sox games at home. I have never seen negative attitudes (or "scowls") from the employees. Of course, I'm not a prima donna who expects the gate employees to greet me by name, compliment me on my haircut, ask how the family is doing, offer to escort me to my seat, get my food and drink for me or perform other "favors" to make sure I'm happy.
I guess you're just talking generally the gate (and other employees) should be welcoming but are not talking specifically about how it is to attend a Sox game.
Hate to disagree, but what ballpark are you going to? Granted, as a group the vendors tend to be the nicest of the bunch, but c'mon... "Ushers" on a good day are benignly useless. Concession workers, with exceptions, are baffled by things like gift cards and credit cards. The bum's rush you get from all parties at the end of the game is downright rude. Seemingly made up rules, such as turning off down escalators, and shutting of access to the staircase at Gate 5 on a whim are aggravating. I know one friend who gave up his season tickets because he could not convince the woman at the elevator at Gate 5 to let his mother, who is in her late 80's to ride the elevator without being in a wheelchair, even with a "permission slip" he received from customer service. Shutting down souvenier stands before the game is over. I could go on but I'm straying from the topic of the original post.