Originally Posted by Milw
Yeah, or, you know, the employees could be friendly AND the team could win. Explain to me why this is a zero sum game?
Sure, that could happen. I guess I'm basically just annoyed that every single one of these threads ends up being people complaining about customer service and saying that's what hurts attendance, and I just don't think that's really true, since there were plenty of people there in 05 and 06 and the service wasn't any better. I think it's pretty clear by this point that the way to get people in the park is to win - they're not going to get people in the park when they're losing, even with great customer service