View Single Post
Old 03-15-2014, 03:47 PM
anewman35 anewman35 is offline
WSI Church Elder
Join Date: Feb 2003
Location: Buffalo Grove, IL
Posts: 3,324

Originally Posted by MUsoxfan View Post
They can create all the ad campaigns they want, but at the end of the day, marketing starts when people get to the front door. If people immediately walk in to the scowls of unfriendly employees at the gate and throughout the ballpark, it's much less likely they'll make a return trip
I'm pretty sure people would be fine with unfriendly employees if the tickets were cheap enough or the team was winning. It's a part, sure, but I don't think it's THE key to everything.