I ordered a buffalo chicken sandwich from the Fan Deck outlet yesterday. (It tasted nothing like buffalo chicken, but that's beside the point.) They normally sell this and other sandwiches as "value baskets," but there's a note at the bottom of the menu that reads, "all items can be purchased a la carte." Because this is the White Sox, you know where this is headed: I proceeded to be told by the cashier (and her manager!) that they don't actually sell the sandwiches a la carte, that the menu is wrong, etc. Three minutes of arguing later--it was the principle, at that point-- they finally begrudgingly "made an exception" for me.
All of which is to say: I hate this organization.