Originally Posted by SCCWS
To your point, I use Trip Advisor pretty regularly for hotel and restaurant advice. I have learned that wherever a poster has negative comments for a location that gets overall good reviews, to check some of their other comments . It is amazing that some posters on that site constantly have "complaints" about service wherever they go.
Yelp is the same way. Its uncanny - the one guy who has a bad experience at a particular restaurant also had bad experiences at the other 200 restaurants he's reviewed... Hard to please I suppose.