Originally Posted by AZChiSoxFan
When you go to a stadium where the staff has been trained to at least act like they remotely care about customer service, it really stands out and leaves a lasting impression.
The two stadiums where I've experienced this are Los Angeles and Anaheim.
My wife and I have experienced it over and over again at the Tropicana Dome of all places. It was that way when the Namoli group ran the team, and maybe even improved a little under Sternberg.