Originally Posted by MUsoxfan
I appreciate his detail and honesty, but this is the part I don't get.
So only full time Sox employees are expected to perform their tasks in a brisk, yet hospitable manner? I realize those jobs aren't the best in the world and they make next to nothing, but maybe pay them a few more bucks, make the jobs desirable and create some sort of vetting system
I think he's just trying to say that they're not employees of the White Sox, i.e., it's not our problem, it's the city (parking lot) or whomever has the concession contract (I forget whom). It's a bit of a cop-out, to be sure.