Originally Posted by Brooks
I think it is fairly obvious that these are not full time White Sox employees. We have many GREAT people in these areas, but, we realize that we are not batting 1.000 with these people, who do turn over year to year.
I appreciate his detail and honesty, but this is the part I don't get.
So only full time Sox employees are expected to perform their tasks in a brisk, yet hospitable manner? I realize those jobs aren't the best in the world and they make next to nothing, but maybe pay them a few more bucks, make the jobs desirable and create some sort of vetting system