Originally Posted by skobabe8
I really appreciate the responses Brooks gives. His willingness to connect to the fan base is admirable.
Unfortunately, people that go to the ballpark are not going to differentiate between White Sox employees, concession company employees, and city traffic employees. As soon as fans come into contact with the parking attendants, the game day experience begins. I know Brooks can't control them, but they are still part of the package.
Yup. It does explain to a certain extent why despite the complaints things haven't changed. I guess I will just have to continue to deal with ****ty service to see my favorite team.