Irishlawyer
01-28-2004, 06:12 AM
As an attorney, I do work on various transactional matters for various clients. I believe I should implement the following business plan on a go forward basis:
When I take in a new client and do their work, I will not try my best to serve that client. In fact, I will go out of my way to explain to the client that my overhead is high, I pay my paralegal, associate and secretarial staff alot of money and that I just cannot put enough time and effort into getting the client's work done in a quality way. Along the course of the engagement, I will hovever, let the client know that I have made a few calls and a few inquiries to the best people who might be able to help with the case, but I won't hire them or get any substantive information from them. We will all know that this is basically lip service, but I won't admit it. In fact, I'll actually hire on people who are semi-retired or not very skilled. I will also suggest that whatever the legal problem is, it is the client's fault and they deserve it. Finally, when the matter is complete, I will explain to the client that I know that my service and quality are bad, but, if they bring me more work and more clients, it might get better.
I wonder if this is how Jerry practiced law himself?
Maybe this would work in some of your jobs too!
When I take in a new client and do their work, I will not try my best to serve that client. In fact, I will go out of my way to explain to the client that my overhead is high, I pay my paralegal, associate and secretarial staff alot of money and that I just cannot put enough time and effort into getting the client's work done in a quality way. Along the course of the engagement, I will hovever, let the client know that I have made a few calls and a few inquiries to the best people who might be able to help with the case, but I won't hire them or get any substantive information from them. We will all know that this is basically lip service, but I won't admit it. In fact, I'll actually hire on people who are semi-retired or not very skilled. I will also suggest that whatever the legal problem is, it is the client's fault and they deserve it. Finally, when the matter is complete, I will explain to the client that I know that my service and quality are bad, but, if they bring me more work and more clients, it might get better.
I wonder if this is how Jerry practiced law himself?
Maybe this would work in some of your jobs too!