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View Full Version : Anyone have the White Sox "Extra Bases" Credit card?


ewokpelts
03-08-2011, 12:26 PM
www.whitesoxextrabases.com (http://www.whitesoxextrabases.com)

It's less than a month to go before the regular season, and still no ticket shave been offered for cardholders.

Anyone else notice this?

CWSpalehoseCWS
03-08-2011, 12:59 PM
I have it. But I used my points for a Mark Buehrle jersey.

diehardRLsoxfan
03-20-2011, 02:43 PM
I noticed this also, I have never paid attention in the past but maybe they don't post the tickets until the season starts.

EMel9281
03-20-2011, 05:42 PM
I've been checking daily for tickets. I have even called to see if they could tell me when the tickets would be available. All the rep said was closer to the season start.

ewokpelts
03-21-2011, 09:46 AM
I htink they havent gotten teh tix yet. As quite a few STH's stil lhavent recieved thiers.

nug0hs
03-29-2011, 04:46 PM
I too have been checking daily and haven't found anything. I emailed them about a month ago and they said they should have them "around mid March"...well...where are they?

ewokpelts
03-30-2011, 09:55 AM
i know the sox were having trouble getting tickets out, but extra bases could at least have the games up so people can use thier points. you can always ship later.

ewokpelts
04-01-2011, 08:53 AM
It's less than one week to the home opner, and NO tickets available for cardholders.

nug0hs
04-01-2011, 09:50 AM
I'm definitely going to be closing out and cancelling this card as soon as I cash out all my points (which, at this rate, will never happen!).

:angry:

ewokpelts
04-01-2011, 10:25 AM
this is unacceptable

ewokpelts
04-04-2011, 08:54 AM
this is officially a joke. opening day is 3 days away, and not a single game is up for redemption.

nug0hs
04-04-2011, 09:22 AM
I sent a rather stern email to their customer service address...I'll keep you posted on their reply.

nug0hs
04-04-2011, 09:34 AM
!!!!!!!!!!!!!

Better give up now...

-----------------------
Dear Eric,

Thank you for contacting Rewards Redemption Center at MLBextrabases.com (http://mlbextrabases.com/).

Unfortunately, we are not able to provide tickets for the Chicago White
Sox home games this season. Please accept our apologies for the
inconvenience this may cause. We do have a large selection of White Sox
merchandise, linked below, which may be of interest to you.

http://www.mlbextrabases.com/category/index.jsp?oid=36006&mode=merch〈=en (http://www.mlbextrabases.com/category/index.jsp?oid=36006&mode=merch&lang=en)

Please let us know if there is anything else we can do for you, and
thank you again for contacting Rewards Redemption Center at
MLBextrabases.com.

Sincerely,

Janna J.
Customer Service Representative
Rewards Redemption Center at MLBextrabases.com

If you have additional questions, please visit our online Help Desk.

Original Message Follows: ------------------------
When will you have tickets available for point redemption, specifically
for the Chicago White Sox? The season has started already and there are
still no tickets available! I hope they will be available soon...

-Eric

ewokpelts
04-04-2011, 10:20 AM
!!!!!!!!!!!!!

Better give up now...

-----------------------
Dear Eric,

Thank you for contacting Rewards Redemption Center at MLBextrabases.com (http://mlbextrabases.com/).

Unfortunately, we are not able to provide tickets for the Chicago White
Sox home games this season. Please accept our apologies for the
inconvenience this may cause. We do have a large selection of White Sox
merchandise, linked below, which may be of interest to you.

http://www.mlbextrabases.com/category/index.jsp?oid=36006&mode=merch〈=en (http://www.mlbextrabases.com/category/index.jsp?oid=36006&mode=merch&lang=en)

Please let us know if there is anything else we can do for you, and
thank you again for contacting Rewards Redemption Center at
MLBextrabases.com.

Sincerely,

Janna J.
Customer Service Representative
Rewards Redemption Center at MLBextrabases.com

If you have additional questions, please visit our online Help Desk.

Original Message Follows: ------------------------
When will you have tickets available for point redemption, specifically
for the Chicago White Sox? The season has started already and there are
still no tickets available! I hope they will be available soon...

-Ericwow....it's a good thing I'm a Bank of America employee. I'll find out who dropped the ball on this and bitch them out.

nug0hs
04-04-2011, 10:28 AM
Please do! I sent a reply asking for some more answers...

ewokpelts
04-04-2011, 11:06 AM
if you get a contact mention how this affects your "customer delight". the bank is big on that ****-stain of a buzz word.

nug0hs
04-04-2011, 11:19 AM
Yeah, I'm just getting a back and forth with some customer service rep...all they do is apologize for the inconvenience. :angry:

ewokpelts
04-04-2011, 11:25 AM
the sox arent the only team affected by this. tigers, twins, royals, and the rockies dont have tickets up.

cubs have bleachers seats for 5000 points.

diehardRLsoxfan
04-21-2011, 05:00 PM
I just looked at the other rewards available on my card...this card is basically crap without the option to get tix. Time to find a new card.

krohnjw
04-21-2011, 10:43 PM
the sox arent the only team affected by this. tigers, twins, royals, and the rockies dont have tickets up.

cubs have bleachers seats for 5000 points.

Thanks for pointing this out - I was actually looking at getting this card for the tickets option. Without that it's really not worth it.